Adding custom error pages to your SDF website

Contents

• Introduction
• Why create a custom error page?
• How to implement your custom error page

Introduction

The HTTP protocol, which is used to retrieve documents (usually web pages) from the internet for display in a web browser, provides a number of standard error codes to indicate conditions or status relative to the process. The most widely known of these is the notorious code 404 - "File not found." This error may occur for a number of reasons, but most commonly it indicates a broken link. Perhaps there is a typographical error in your html, or maybe the document was moved to a new location without the needed changes made to the referring link. What happens at this point is that the web browser asking for the missing document receives a special error message web page instead. This page is usually provided by the server, but may in some instances be generated by the browser. The error page may be rather generic, or it may be customized for the originating site.

Why create a custom error page?

Good question! Generally, the error pages provided by the server are adequate. On that basis, changing them isn't really required. However, such messages also tend to be dull and often rather cryptic. So, you might decide to create customized error messages for a variety of reasons.
For example:

• You may wish to create an error page which retains the look and feel of your own site. This may increase the comfort level of your viewers, since they won't necessarily feel like they have suddenly been whisked away from what they were viewing into some mysterious la-la land they'll have to crawl back from. Here is an example: Google's 404 page
• Since the error may have been caused by a fault in your site, you might want to direct the viewer to contact you about it, so that you can fix the problem.
• You may want to provide the viewer with additional information designed to help them resolve the issue themselves. This is useful if the problem is caused not by your site but by some mistake the user made in entering the URL, for example: Here is an example of that.
• And let's face it - most error pages are pretty dull. The 404 page in particular can be frustrating. So much so, in fact, that people have even written spiteful songs about it!

How to implement your custom error page

Creating the custom error page itself is just like creating any other web page. Thus, it is somewhat beyond the scope of this article, as really you can do what you like. But if you are short of ideas, check out this site.

The key to making your custom error page work is in correctly informing the Apache web server that you have created a custom document and precisely indicating where that document is located. This is accomplished through an entry in the .htaccess file.

For the purposes of this discussion, we'll assume you already have your website set up. The root folder of your html directory structure is where you need to create .htaccess, or modify it if it already exists. If you are logged into an SDF shell account, you can generally get to this folder by entering this command:

If you are using SDF's vhost services, you need to change to the directory for the website you are updating - it's probably a subdirectory of the html directory. Once in the folder, you can create or edit the file by entering:

Of course, while pico is the editor I like to use, you have your choice of several others and should feel free to use the one you like. You can also create or edit the file on your own system and upload it to SDF just as you would any other web document.

With the Apache web server, as used on SDF, .htaccess provides "a way to make configuration changes on a per-directory basis." The complete use of this file is way beyond the scope of this article, but more information is available here.

In our scenario, you are probably creating a new file, so you'll be starting with a blank slate. You will need to create one line for each error page that you define. To indicate to the server that you want to use your own code 404 message, you'll need to add a line that is similar to this one:

ErrorDocument indicates that you are defining your own, 404 is the error code you are taking responsibility for, and /404.html is the name and location of your custom error document. Please note that the "/" in front of the file name is necessary on SDF for the relative path to work. And if you place the document in a subdirectory off your html root, you need to indcate that path in .htaccess, If you are creating custom pages for additional codes, simply add the appropriate lines in .htaccess

After making your changes, it may be a good idea to reset the permissions on your website by entering the command:

And that is pretty much all there is to it!